Terms & Conditions

Last updated: 03 July, 2024

Introduction

These general terms and conditions of use (hereinafter referred to as the "Terms") are intended to govern the conditions under which Jobamax makes the website https://astreva.com/ (hereinafter referred to as the "Site") available to Internet users, customers and service providers.

Any connection to the Site or to the user account implies acceptance of the present Terms and Conditions by the user, via the display of a checkbox on first connection, and on each update of the present Terms and Conditions.

Use of the Site is governed solely by these General Terms and Conditions and the Privacy Policy, to the exclusion of any other document.

  1. User Accounts

1.1 Registration

You must register for an account with us (“Account”) to access and use certain portions of our Services. Registered users of our Services are “Users”, and unregistered users are “Site Visitors”. Your registration is subject to our approval. We reserve the right to decline any registration.

1.2 Account Eligibility

By registering for an Account, you represent that:

  • You are at least 18 years old (or the age of majority in your country if it is higher than 18).

  • You will use our Services for business purposes only.

  • You are eligible to enter into legally binding contracts.

  • You will comply with all licensing, registration, or other requirements with respect to your business and any services you offer through our platform.

1.3 Account Profile

You must provide accurate and complete information during registration and keep your account information updated. Misleading information may result in account suspension or termination.

1.4 Account Types

We offer different account types: Client, Freelancer, and Agency accounts. Once you register for an Account, you can add multiple account types under the same login credentials. You agree not to register for or maintain more than one Account and Profile without express written permission from us.

1.5 Account Permissions

You may grant permissions to other Users to act on your behalf. You are fully responsible for their actions and any use of your Account.

1.6 Identity and Location Verification

We may verify your identity and location. You agree to provide accurate information and cooperate with our verification process. You authorize us to make any inquiries necessary to validate your identity, location, and business information.

1.7 Usernames and Passwords

You are responsible for maintaining the confidentiality of your username and password. Notify us immediately if you suspect unauthorized use of your Account. You agree not to use the Account or log in with the username and password of another User.

  1. Purpose of Astreva

2.1 Relationship with Astreva

We provide a platform for Users to find and connect with each other. We are not involved directly in your negotiations or the delivery of services and are not a party to any agreements you may make with other Users.

2.2 Taxes and Benefits

Freelancers are responsible for paying their own taxes, obtaining their own insurance, and ensuring they comply with applicable laws and regulations.

2.3 Marketplace Feedback and User Content

Users publish and ask us to publish information and feedback on the Site. We are not responsible for that content, and your publication or use of it is at your own risk.

  1. Contractual Relationship Between Client and Advisor

3.1 Service Contracts

If a Client and an advisor decide to enter into a Service Contract, the contract is a contractual relationship directly between the Client and the Advisor. We are not responsible for and are not a party to any Service Contract.

3.2 Disputes Among Users

For disputes arising between Clients and Advisor, you agree to follow the dispute resolution process outlined in the applicable Escrow Instructions.

3.3 Confidential Information

Users may agree to their own confidentiality terms. If they do not, these terms apply. Users agree to keep other Users’ confidential information a secret.

  1. Worker Classification and Payroll

4.1 Worker Classification

Clients, not Astreva, are responsible for deciding whether to engage Advisors as employees or independent contractors.

4.2 Payroll Services

If Clients engage Advisors as employees, Clients agree to enroll in our Payroll Services.

5. Fees and Payments

5.1 Fees for Advisors

Advisors agree to pay service fees as set forth in the Fee and ACH Authorization Agreement.

5.2 Client Fees

Clients pay fees for accessing the Services, including administrative and facilitation fees.

5.3 VAT and Other Taxes

Fees are exclusive of taxes. We may be required by applicable law to collect or pay certain taxes or levies, including VAT.

6. Payment Terms and Escrow Services

6.1 Escrow Services

We provide escrow services to deliver, hold, and receive payment for a Project, and to pay fees to us.

6.2 Client Payments on Service Contracts

Client payments are made according to the terms in the applicable Escrow Instructions.

6.3 Disbursements to Freelancers on Service Contracts

Advisors receive their funds held in escrow according to the terms in the applicable Escrow Instructions.

6.4 Non-Payment

If a Client fails to pay, we are not responsible, but we may assist in resolving the issue.

6.5 No Return of Funds and No Chargebacks

Once funds are charged or debited, the transaction is non-refundable except as provided in the applicable Escrow Instructions.

6.6 Payment Methods

Users must provide account information for at least one valid Payment Method. We may run credit card authorizations and charge your Payment Method for amounts due.

6.7 U.S. Dollars and Foreign Currency Conversion

The Services operate in U.S. Dollars. If your Payment Method is in another currency, we may convert payments at the rate displayed on the Site.

7. Non-Circumvention

7.1 Making Payments Through Astreva

You agree to use our platform as your exclusive method to request, make, and receive all payments for work directly or indirectly with Users you identify through our Services for 24 months from the start of the relationship.

7.2 Communicating Through the Site; Not Sharing Contact Details

You agree to use the communication services available on the Site to communicate with other Users prior to entering into a Service Contract.

8. Records of Compliance

You agree to make and keep all required records. We have no obligation to store, maintain, or provide you with copies of any content or information.

9. Warranty Disclaimer

We provide our Services "as is" and "as available". We make no warranties or representations about the Services.

10. Limitation of Liability

Our liability is limited to the maximum extent.

11. Miscellaneous

In the event of a dispute, the Parties shall endeavor to reach an amicable agreement before any legal action is taken. The terms are governed by French law. ANY DISPUTE ARISING IN CONNECTION WITH THE terms, WHICH IS NOT AMICABLY RESOLVED BETWEEN JOBAMAX AND THE USER, SHALL BE SUBMITTED TO THE EXCLUSIVE JURISDICTION OF THE FRENCH COURTS.

12. Modification of the Terms

Jobamax may modify the Terms at any time. The User will be informed by any means of these modifications before their date of application. Modifications to the Terms are enforceable from the moment of their acceptance by the User. If the User does not wish to continue using the Site in accordance with the updated Terms, he shall close his Account without compensation.


If one or more stipulations of the Terms are declared null and void in application of a law, regulation or following a final decision by a competent court, the other stipulations will retain their full force and scope.


These Terms are available on request at any time and will prevail, where applicable, over any other contradictory document.

13. Termination

Termination of Account

You and Astreva both have the right to terminate your account at any time. You may terminate your account through your account settings on the Astreva platform. Upon termination, you will no longer have access to your account, and any content stored in your account may be deleted.

Immediate Termination

Astreva reserves the right to suspend or terminate your account immediately, without notice, if you:

  1. Breach any terms and conditions of this Agreement or any portion of the Terms of Service;

  2. Provide false or misleading information to Astreva;

  3. Engage in conduct that may cause legal liability for you, other users, or Astreva;

  4. Use the platform for illegal activities.

14. Escrow Instructions

6.1 Escrow Services

Astreva provides escrow services to Users to deliver, hold, and receive payment for a Project, and to pay fees to Astreva ("Escrow Services"). The Escrow Services are intended for business use, and you agree to use the Escrow Services only for business purposes and not for consumer, personal, family, or household purposes.

6.1.1 Escrow Instructions

Astreva will use and release funds deposited in an Escrow Account only in accordance with this Agreement and the applicable Escrow Instructions. Astreva acts merely as an Internet escrow agent. Astreva has fully delivered the Escrow Services to you if Astreva provides the Escrow Services described in this Agreement and the applicable Escrow Instructions. Astreva is only obligated to perform those duties expressly described in this Agreement and any applicable Escrow Instructions.

Fixed-Price Projects: If Users choose fixed-price compensation, then the Users agree that they will be bound by, and Astreva will follow, the Fixed-Price Escrow Instructions.

Escrow Accounts: Astreva will create and maintain an account to hold funds for you—called an Escrow Account—based on your needs. You authorize Astreva to be your escrow agent, which means to hold your funds and to follow your instructions on the funds held in your Escrow Account.

6.2 Client Payments on Service Contracts

Client payments are made according to the terms in the applicable Escrow Instructions. Client payments are automatically authorized for disbursement once the Client approves the Advisor's work.

6.3 Disbursements to Freelancers on Service Contracts

Advisors receive their funds held in escrow according to the terms in the applicable Escrow Instructions. Funds are disbursed after the Client approves the work submitted by the Advisor and after a security period of five days.

Conditions for Being Late or No-Show

Late Arrival:

  • Client: If a Client is late to a scheduled call, the call will still end at the originally scheduled time. No additional compensation or extension of time will be provided.

  • Advisor: If a Advisor is late, the call must still be conducted for the full duration that was initially scheduled. The Client has the option to continue the session beyond the scheduled end time or reschedule the remaining time at a mutually agreed upon date and time.

No-Show:

  • Client: If a Client does not show up for a scheduled call, the Advisor will still be paid for the session as per the agreed terms.

  • Advisor: If a Advisor does not show up for a scheduled call, the Client can file a dispute and request a refund. If the Freelancer does not show up, they will not be paid for the session and may face penalties as per the platform’s policies.

Cancellation Rules

Client Cancellation:

  • More than 48 Hours Before the Session: Clients can cancel the call for free if done at least 48 hours before the scheduled session.

  • Within 48 Hours of the Session: If a Client cancels the call within 48 hours of the scheduled session, a 25% fee of the session price will be charged to compensate the Advisor for the last-minute change. The remaining amount will be refunded to the Client.

Advisor Cancellation:

  • General Rule: Advisors can cancel a session at any time. However, frequent cancellations may affect their standing on the platform.

  • Compensation: If an Advisor cancels a session, the Client will receive a full refund, and the Advisor may face penalties as per the platform's policies.

Rescheduling:

  • Client: Clients can reschedule calls for free if done at least 48 hours before the session. To reschedule, the Client must cancel the meeting and book it for another time.

  • Advisor: Advisors are not allowed to reschedule. If they need to change the time, they must cancel the original session and may face penalties as per the platform's policies.

  1. Contact

If you have any questions about this terms, you can contact us by:

- sending an e-mail to the following address: privacy@astreva.com; or

- sending a letter to the following address: JOBAMAX, 74 Rue Horace-Bertin, 13005, Marseille, France.

Version updated on July 3, 2024.

Introduction

These general terms and conditions of use (hereinafter referred to as the "Terms") are intended to govern the conditions under which Jobamax makes the website https://astreva.com/ (hereinafter referred to as the "Site") available to Internet users, customers and service providers.

Any connection to the Site or to the user account implies acceptance of the present Terms and Conditions by the user, via the display of a checkbox on first connection, and on each update of the present Terms and Conditions.

Use of the Site is governed solely by these General Terms and Conditions and the Privacy Policy, to the exclusion of any other document.

  1. User Accounts

1.1 Registration

You must register for an account with us (“Account”) to access and use certain portions of our Services. Registered users of our Services are “Users”, and unregistered users are “Site Visitors”. Your registration is subject to our approval. We reserve the right to decline any registration.

1.2 Account Eligibility

By registering for an Account, you represent that:

  • You are at least 18 years old (or the age of majority in your country if it is higher than 18).

  • You will use our Services for business purposes only.

  • You are eligible to enter into legally binding contracts.

  • You will comply with all licensing, registration, or other requirements with respect to your business and any services you offer through our platform.

1.3 Account Profile

You must provide accurate and complete information during registration and keep your account information updated. Misleading information may result in account suspension or termination.

1.4 Account Types

We offer different account types: Client, Freelancer, and Agency accounts. Once you register for an Account, you can add multiple account types under the same login credentials. You agree not to register for or maintain more than one Account and Profile without express written permission from us.

1.5 Account Permissions

You may grant permissions to other Users to act on your behalf. You are fully responsible for their actions and any use of your Account.

1.6 Identity and Location Verification

We may verify your identity and location. You agree to provide accurate information and cooperate with our verification process. You authorize us to make any inquiries necessary to validate your identity, location, and business information.

1.7 Usernames and Passwords

You are responsible for maintaining the confidentiality of your username and password. Notify us immediately if you suspect unauthorized use of your Account. You agree not to use the Account or log in with the username and password of another User.

  1. Purpose of Astreva

2.1 Relationship with Astreva

We provide a platform for Users to find and connect with each other. We are not involved directly in your negotiations or the delivery of services and are not a party to any agreements you may make with other Users.

2.2 Taxes and Benefits

Freelancers are responsible for paying their own taxes, obtaining their own insurance, and ensuring they comply with applicable laws and regulations.

2.3 Marketplace Feedback and User Content

Users publish and ask us to publish information and feedback on the Site. We are not responsible for that content, and your publication or use of it is at your own risk.

  1. Contractual Relationship Between Client and Advisor

3.1 Service Contracts

If a Client and an advisor decide to enter into a Service Contract, the contract is a contractual relationship directly between the Client and the Advisor. We are not responsible for and are not a party to any Service Contract.

3.2 Disputes Among Users

For disputes arising between Clients and Advisor, you agree to follow the dispute resolution process outlined in the applicable Escrow Instructions.

3.3 Confidential Information

Users may agree to their own confidentiality terms. If they do not, these terms apply. Users agree to keep other Users’ confidential information a secret.

  1. Worker Classification and Payroll

4.1 Worker Classification

Clients, not Astreva, are responsible for deciding whether to engage Advisors as employees or independent contractors.

4.2 Payroll Services

If Clients engage Advisors as employees, Clients agree to enroll in our Payroll Services.

5. Fees and Payments

5.1 Fees for Advisors

Advisors agree to pay service fees as set forth in the Fee and ACH Authorization Agreement.

5.2 Client Fees

Clients pay fees for accessing the Services, including administrative and facilitation fees.

5.3 VAT and Other Taxes

Fees are exclusive of taxes. We may be required by applicable law to collect or pay certain taxes or levies, including VAT.

6. Payment Terms and Escrow Services

6.1 Escrow Services

We provide escrow services to deliver, hold, and receive payment for a Project, and to pay fees to us.

6.2 Client Payments on Service Contracts

Client payments are made according to the terms in the applicable Escrow Instructions.

6.3 Disbursements to Freelancers on Service Contracts

Advisors receive their funds held in escrow according to the terms in the applicable Escrow Instructions.

6.4 Non-Payment

If a Client fails to pay, we are not responsible, but we may assist in resolving the issue.

6.5 No Return of Funds and No Chargebacks

Once funds are charged or debited, the transaction is non-refundable except as provided in the applicable Escrow Instructions.

6.6 Payment Methods

Users must provide account information for at least one valid Payment Method. We may run credit card authorizations and charge your Payment Method for amounts due.

6.7 U.S. Dollars and Foreign Currency Conversion

The Services operate in U.S. Dollars. If your Payment Method is in another currency, we may convert payments at the rate displayed on the Site.

7. Non-Circumvention

7.1 Making Payments Through Astreva

You agree to use our platform as your exclusive method to request, make, and receive all payments for work directly or indirectly with Users you identify through our Services for 24 months from the start of the relationship.

7.2 Communicating Through the Site; Not Sharing Contact Details

You agree to use the communication services available on the Site to communicate with other Users prior to entering into a Service Contract.

8. Records of Compliance

You agree to make and keep all required records. We have no obligation to store, maintain, or provide you with copies of any content or information.

9. Warranty Disclaimer

We provide our Services "as is" and "as available". We make no warranties or representations about the Services.

10. Limitation of Liability

Our liability is limited to the maximum extent.

11. Miscellaneous

In the event of a dispute, the Parties shall endeavor to reach an amicable agreement before any legal action is taken. The terms are governed by French law. ANY DISPUTE ARISING IN CONNECTION WITH THE terms, WHICH IS NOT AMICABLY RESOLVED BETWEEN JOBAMAX AND THE USER, SHALL BE SUBMITTED TO THE EXCLUSIVE JURISDICTION OF THE FRENCH COURTS.

12. Modification of the Terms

Jobamax may modify the Terms at any time. The User will be informed by any means of these modifications before their date of application. Modifications to the Terms are enforceable from the moment of their acceptance by the User. If the User does not wish to continue using the Site in accordance with the updated Terms, he shall close his Account without compensation.


If one or more stipulations of the Terms are declared null and void in application of a law, regulation or following a final decision by a competent court, the other stipulations will retain their full force and scope.


These Terms are available on request at any time and will prevail, where applicable, over any other contradictory document.

13. Termination

Termination of Account

You and Astreva both have the right to terminate your account at any time. You may terminate your account through your account settings on the Astreva platform. Upon termination, you will no longer have access to your account, and any content stored in your account may be deleted.

Immediate Termination

Astreva reserves the right to suspend or terminate your account immediately, without notice, if you:

  1. Breach any terms and conditions of this Agreement or any portion of the Terms of Service;

  2. Provide false or misleading information to Astreva;

  3. Engage in conduct that may cause legal liability for you, other users, or Astreva;

  4. Use the platform for illegal activities.

14. Escrow Instructions

6.1 Escrow Services

Astreva provides escrow services to Users to deliver, hold, and receive payment for a Project, and to pay fees to Astreva ("Escrow Services"). The Escrow Services are intended for business use, and you agree to use the Escrow Services only for business purposes and not for consumer, personal, family, or household purposes.

6.1.1 Escrow Instructions

Astreva will use and release funds deposited in an Escrow Account only in accordance with this Agreement and the applicable Escrow Instructions. Astreva acts merely as an Internet escrow agent. Astreva has fully delivered the Escrow Services to you if Astreva provides the Escrow Services described in this Agreement and the applicable Escrow Instructions. Astreva is only obligated to perform those duties expressly described in this Agreement and any applicable Escrow Instructions.

Fixed-Price Projects: If Users choose fixed-price compensation, then the Users agree that they will be bound by, and Astreva will follow, the Fixed-Price Escrow Instructions.

Escrow Accounts: Astreva will create and maintain an account to hold funds for you—called an Escrow Account—based on your needs. You authorize Astreva to be your escrow agent, which means to hold your funds and to follow your instructions on the funds held in your Escrow Account.

6.2 Client Payments on Service Contracts

Client payments are made according to the terms in the applicable Escrow Instructions. Client payments are automatically authorized for disbursement once the Client approves the Advisor's work.

6.3 Disbursements to Freelancers on Service Contracts

Advisors receive their funds held in escrow according to the terms in the applicable Escrow Instructions. Funds are disbursed after the Client approves the work submitted by the Advisor and after a security period of five days.

Conditions for Being Late or No-Show

Late Arrival:

  • Client: If a Client is late to a scheduled call, the call will still end at the originally scheduled time. No additional compensation or extension of time will be provided.

  • Advisor: If a Advisor is late, the call must still be conducted for the full duration that was initially scheduled. The Client has the option to continue the session beyond the scheduled end time or reschedule the remaining time at a mutually agreed upon date and time.

No-Show:

  • Client: If a Client does not show up for a scheduled call, the Advisor will still be paid for the session as per the agreed terms.

  • Advisor: If a Advisor does not show up for a scheduled call, the Client can file a dispute and request a refund. If the Freelancer does not show up, they will not be paid for the session and may face penalties as per the platform’s policies.

Cancellation Rules

Client Cancellation:

  • More than 48 Hours Before the Session: Clients can cancel the call for free if done at least 48 hours before the scheduled session.

  • Within 48 Hours of the Session: If a Client cancels the call within 48 hours of the scheduled session, a 25% fee of the session price will be charged to compensate the Advisor for the last-minute change. The remaining amount will be refunded to the Client.

Advisor Cancellation:

  • General Rule: Advisors can cancel a session at any time. However, frequent cancellations may affect their standing on the platform.

  • Compensation: If an Advisor cancels a session, the Client will receive a full refund, and the Advisor may face penalties as per the platform's policies.

Rescheduling:

  • Client: Clients can reschedule calls for free if done at least 48 hours before the session. To reschedule, the Client must cancel the meeting and book it for another time.

  • Advisor: Advisors are not allowed to reschedule. If they need to change the time, they must cancel the original session and may face penalties as per the platform's policies.

  1. Contact

If you have any questions about this terms, you can contact us by:

- sending an e-mail to the following address: privacy@astreva.com; or

- sending a letter to the following address: JOBAMAX, 74 Rue Horace-Bertin, 13005, Marseille, France.

Version updated on July 3, 2024.

Introduction

These general terms and conditions of use (hereinafter referred to as the "Terms") are intended to govern the conditions under which Jobamax makes the website https://astreva.com/ (hereinafter referred to as the "Site") available to Internet users, customers and service providers.

Any connection to the Site or to the user account implies acceptance of the present Terms and Conditions by the user, via the display of a checkbox on first connection, and on each update of the present Terms and Conditions.

Use of the Site is governed solely by these General Terms and Conditions and the Privacy Policy, to the exclusion of any other document.

  1. User Accounts

1.1 Registration

You must register for an account with us (“Account”) to access and use certain portions of our Services. Registered users of our Services are “Users”, and unregistered users are “Site Visitors”. Your registration is subject to our approval. We reserve the right to decline any registration.

1.2 Account Eligibility

By registering for an Account, you represent that:

  • You are at least 18 years old (or the age of majority in your country if it is higher than 18).

  • You will use our Services for business purposes only.

  • You are eligible to enter into legally binding contracts.

  • You will comply with all licensing, registration, or other requirements with respect to your business and any services you offer through our platform.

1.3 Account Profile

You must provide accurate and complete information during registration and keep your account information updated. Misleading information may result in account suspension or termination.

1.4 Account Types

We offer different account types: Client, Freelancer, and Agency accounts. Once you register for an Account, you can add multiple account types under the same login credentials. You agree not to register for or maintain more than one Account and Profile without express written permission from us.

1.5 Account Permissions

You may grant permissions to other Users to act on your behalf. You are fully responsible for their actions and any use of your Account.

1.6 Identity and Location Verification

We may verify your identity and location. You agree to provide accurate information and cooperate with our verification process. You authorize us to make any inquiries necessary to validate your identity, location, and business information.

1.7 Usernames and Passwords

You are responsible for maintaining the confidentiality of your username and password. Notify us immediately if you suspect unauthorized use of your Account. You agree not to use the Account or log in with the username and password of another User.

  1. Purpose of Astreva

2.1 Relationship with Astreva

We provide a platform for Users to find and connect with each other. We are not involved directly in your negotiations or the delivery of services and are not a party to any agreements you may make with other Users.

2.2 Taxes and Benefits

Freelancers are responsible for paying their own taxes, obtaining their own insurance, and ensuring they comply with applicable laws and regulations.

2.3 Marketplace Feedback and User Content

Users publish and ask us to publish information and feedback on the Site. We are not responsible for that content, and your publication or use of it is at your own risk.

  1. Contractual Relationship Between Client and Advisor

3.1 Service Contracts

If a Client and an advisor decide to enter into a Service Contract, the contract is a contractual relationship directly between the Client and the Advisor. We are not responsible for and are not a party to any Service Contract.

3.2 Disputes Among Users

For disputes arising between Clients and Advisor, you agree to follow the dispute resolution process outlined in the applicable Escrow Instructions.

3.3 Confidential Information

Users may agree to their own confidentiality terms. If they do not, these terms apply. Users agree to keep other Users’ confidential information a secret.

  1. Worker Classification and Payroll

4.1 Worker Classification

Clients, not Astreva, are responsible for deciding whether to engage Advisors as employees or independent contractors.

4.2 Payroll Services

If Clients engage Advisors as employees, Clients agree to enroll in our Payroll Services.

5. Fees and Payments

5.1 Fees for Advisors

Advisors agree to pay service fees as set forth in the Fee and ACH Authorization Agreement.

5.2 Client Fees

Clients pay fees for accessing the Services, including administrative and facilitation fees.

5.3 VAT and Other Taxes

Fees are exclusive of taxes. We may be required by applicable law to collect or pay certain taxes or levies, including VAT.

6. Payment Terms and Escrow Services

6.1 Escrow Services

We provide escrow services to deliver, hold, and receive payment for a Project, and to pay fees to us.

6.2 Client Payments on Service Contracts

Client payments are made according to the terms in the applicable Escrow Instructions.

6.3 Disbursements to Freelancers on Service Contracts

Advisors receive their funds held in escrow according to the terms in the applicable Escrow Instructions.

6.4 Non-Payment

If a Client fails to pay, we are not responsible, but we may assist in resolving the issue.

6.5 No Return of Funds and No Chargebacks

Once funds are charged or debited, the transaction is non-refundable except as provided in the applicable Escrow Instructions.

6.6 Payment Methods

Users must provide account information for at least one valid Payment Method. We may run credit card authorizations and charge your Payment Method for amounts due.

6.7 U.S. Dollars and Foreign Currency Conversion

The Services operate in U.S. Dollars. If your Payment Method is in another currency, we may convert payments at the rate displayed on the Site.

7. Non-Circumvention

7.1 Making Payments Through Astreva

You agree to use our platform as your exclusive method to request, make, and receive all payments for work directly or indirectly with Users you identify through our Services for 24 months from the start of the relationship.

7.2 Communicating Through the Site; Not Sharing Contact Details

You agree to use the communication services available on the Site to communicate with other Users prior to entering into a Service Contract.

8. Records of Compliance

You agree to make and keep all required records. We have no obligation to store, maintain, or provide you with copies of any content or information.

9. Warranty Disclaimer

We provide our Services "as is" and "as available". We make no warranties or representations about the Services.

10. Limitation of Liability

Our liability is limited to the maximum extent.

11. Miscellaneous

In the event of a dispute, the Parties shall endeavor to reach an amicable agreement before any legal action is taken. The terms are governed by French law. ANY DISPUTE ARISING IN CONNECTION WITH THE terms, WHICH IS NOT AMICABLY RESOLVED BETWEEN JOBAMAX AND THE USER, SHALL BE SUBMITTED TO THE EXCLUSIVE JURISDICTION OF THE FRENCH COURTS.

12. Modification of the Terms

Jobamax may modify the Terms at any time. The User will be informed by any means of these modifications before their date of application. Modifications to the Terms are enforceable from the moment of their acceptance by the User. If the User does not wish to continue using the Site in accordance with the updated Terms, he shall close his Account without compensation.


If one or more stipulations of the Terms are declared null and void in application of a law, regulation or following a final decision by a competent court, the other stipulations will retain their full force and scope.


These Terms are available on request at any time and will prevail, where applicable, over any other contradictory document.

13. Termination

Termination of Account

You and Astreva both have the right to terminate your account at any time. You may terminate your account through your account settings on the Astreva platform. Upon termination, you will no longer have access to your account, and any content stored in your account may be deleted.

Immediate Termination

Astreva reserves the right to suspend or terminate your account immediately, without notice, if you:

  1. Breach any terms and conditions of this Agreement or any portion of the Terms of Service;

  2. Provide false or misleading information to Astreva;

  3. Engage in conduct that may cause legal liability for you, other users, or Astreva;

  4. Use the platform for illegal activities.

14. Escrow Instructions

6.1 Escrow Services

Astreva provides escrow services to Users to deliver, hold, and receive payment for a Project, and to pay fees to Astreva ("Escrow Services"). The Escrow Services are intended for business use, and you agree to use the Escrow Services only for business purposes and not for consumer, personal, family, or household purposes.

6.1.1 Escrow Instructions

Astreva will use and release funds deposited in an Escrow Account only in accordance with this Agreement and the applicable Escrow Instructions. Astreva acts merely as an Internet escrow agent. Astreva has fully delivered the Escrow Services to you if Astreva provides the Escrow Services described in this Agreement and the applicable Escrow Instructions. Astreva is only obligated to perform those duties expressly described in this Agreement and any applicable Escrow Instructions.

Fixed-Price Projects: If Users choose fixed-price compensation, then the Users agree that they will be bound by, and Astreva will follow, the Fixed-Price Escrow Instructions.

Escrow Accounts: Astreva will create and maintain an account to hold funds for you—called an Escrow Account—based on your needs. You authorize Astreva to be your escrow agent, which means to hold your funds and to follow your instructions on the funds held in your Escrow Account.

6.2 Client Payments on Service Contracts

Client payments are made according to the terms in the applicable Escrow Instructions. Client payments are automatically authorized for disbursement once the Client approves the Advisor's work.

6.3 Disbursements to Freelancers on Service Contracts

Advisors receive their funds held in escrow according to the terms in the applicable Escrow Instructions. Funds are disbursed after the Client approves the work submitted by the Advisor and after a security period of five days.

Conditions for Being Late or No-Show

Late Arrival:

  • Client: If a Client is late to a scheduled call, the call will still end at the originally scheduled time. No additional compensation or extension of time will be provided.

  • Advisor: If a Advisor is late, the call must still be conducted for the full duration that was initially scheduled. The Client has the option to continue the session beyond the scheduled end time or reschedule the remaining time at a mutually agreed upon date and time.

No-Show:

  • Client: If a Client does not show up for a scheduled call, the Advisor will still be paid for the session as per the agreed terms.

  • Advisor: If a Advisor does not show up for a scheduled call, the Client can file a dispute and request a refund. If the Freelancer does not show up, they will not be paid for the session and may face penalties as per the platform’s policies.

Cancellation Rules

Client Cancellation:

  • More than 48 Hours Before the Session: Clients can cancel the call for free if done at least 48 hours before the scheduled session.

  • Within 48 Hours of the Session: If a Client cancels the call within 48 hours of the scheduled session, a 25% fee of the session price will be charged to compensate the Advisor for the last-minute change. The remaining amount will be refunded to the Client.

Advisor Cancellation:

  • General Rule: Advisors can cancel a session at any time. However, frequent cancellations may affect their standing on the platform.

  • Compensation: If an Advisor cancels a session, the Client will receive a full refund, and the Advisor may face penalties as per the platform's policies.

Rescheduling:

  • Client: Clients can reschedule calls for free if done at least 48 hours before the session. To reschedule, the Client must cancel the meeting and book it for another time.

  • Advisor: Advisors are not allowed to reschedule. If they need to change the time, they must cancel the original session and may face penalties as per the platform's policies.

  1. Contact

If you have any questions about this terms, you can contact us by:

- sending an e-mail to the following address: privacy@astreva.com; or

- sending a letter to the following address: JOBAMAX, 74 Rue Horace-Bertin, 13005, Marseille, France.

Version updated on July 3, 2024.

Introduction

These general terms and conditions of use (hereinafter referred to as the "Terms") are intended to govern the conditions under which Jobamax makes the website https://astreva.com/ (hereinafter referred to as the "Site") available to Internet users, customers and service providers.

Any connection to the Site or to the user account implies acceptance of the present Terms and Conditions by the user, via the display of a checkbox on first connection, and on each update of the present Terms and Conditions.

Use of the Site is governed solely by these General Terms and Conditions and the Privacy Policy, to the exclusion of any other document.

  1. User Accounts

1.1 Registration

You must register for an account with us (“Account”) to access and use certain portions of our Services. Registered users of our Services are “Users”, and unregistered users are “Site Visitors”. Your registration is subject to our approval. We reserve the right to decline any registration.

1.2 Account Eligibility

By registering for an Account, you represent that:

  • You are at least 18 years old (or the age of majority in your country if it is higher than 18).

  • You will use our Services for business purposes only.

  • You are eligible to enter into legally binding contracts.

  • You will comply with all licensing, registration, or other requirements with respect to your business and any services you offer through our platform.

1.3 Account Profile

You must provide accurate and complete information during registration and keep your account information updated. Misleading information may result in account suspension or termination.

1.4 Account Types

We offer different account types: Client, Freelancer, and Agency accounts. Once you register for an Account, you can add multiple account types under the same login credentials. You agree not to register for or maintain more than one Account and Profile without express written permission from us.

1.5 Account Permissions

You may grant permissions to other Users to act on your behalf. You are fully responsible for their actions and any use of your Account.

1.6 Identity and Location Verification

We may verify your identity and location. You agree to provide accurate information and cooperate with our verification process. You authorize us to make any inquiries necessary to validate your identity, location, and business information.

1.7 Usernames and Passwords

You are responsible for maintaining the confidentiality of your username and password. Notify us immediately if you suspect unauthorized use of your Account. You agree not to use the Account or log in with the username and password of another User.

  1. Purpose of Astreva

2.1 Relationship with Astreva

We provide a platform for Users to find and connect with each other. We are not involved directly in your negotiations or the delivery of services and are not a party to any agreements you may make with other Users.

2.2 Taxes and Benefits

Freelancers are responsible for paying their own taxes, obtaining their own insurance, and ensuring they comply with applicable laws and regulations.

2.3 Marketplace Feedback and User Content

Users publish and ask us to publish information and feedback on the Site. We are not responsible for that content, and your publication or use of it is at your own risk.

  1. Contractual Relationship Between Client and Advisor

3.1 Service Contracts

If a Client and an advisor decide to enter into a Service Contract, the contract is a contractual relationship directly between the Client and the Advisor. We are not responsible for and are not a party to any Service Contract.

3.2 Disputes Among Users

For disputes arising between Clients and Advisor, you agree to follow the dispute resolution process outlined in the applicable Escrow Instructions.

3.3 Confidential Information

Users may agree to their own confidentiality terms. If they do not, these terms apply. Users agree to keep other Users’ confidential information a secret.

  1. Worker Classification and Payroll

4.1 Worker Classification

Clients, not Astreva, are responsible for deciding whether to engage Advisors as employees or independent contractors.

4.2 Payroll Services

If Clients engage Advisors as employees, Clients agree to enroll in our Payroll Services.

5. Fees and Payments

5.1 Fees for Advisors

Advisors agree to pay service fees as set forth in the Fee and ACH Authorization Agreement.

5.2 Client Fees

Clients pay fees for accessing the Services, including administrative and facilitation fees.

5.3 VAT and Other Taxes

Fees are exclusive of taxes. We may be required by applicable law to collect or pay certain taxes or levies, including VAT.

6. Payment Terms and Escrow Services

6.1 Escrow Services

We provide escrow services to deliver, hold, and receive payment for a Project, and to pay fees to us.

6.2 Client Payments on Service Contracts

Client payments are made according to the terms in the applicable Escrow Instructions.

6.3 Disbursements to Freelancers on Service Contracts

Advisors receive their funds held in escrow according to the terms in the applicable Escrow Instructions.

6.4 Non-Payment

If a Client fails to pay, we are not responsible, but we may assist in resolving the issue.

6.5 No Return of Funds and No Chargebacks

Once funds are charged or debited, the transaction is non-refundable except as provided in the applicable Escrow Instructions.

6.6 Payment Methods

Users must provide account information for at least one valid Payment Method. We may run credit card authorizations and charge your Payment Method for amounts due.

6.7 U.S. Dollars and Foreign Currency Conversion

The Services operate in U.S. Dollars. If your Payment Method is in another currency, we may convert payments at the rate displayed on the Site.

7. Non-Circumvention

7.1 Making Payments Through Astreva

You agree to use our platform as your exclusive method to request, make, and receive all payments for work directly or indirectly with Users you identify through our Services for 24 months from the start of the relationship.

7.2 Communicating Through the Site; Not Sharing Contact Details

You agree to use the communication services available on the Site to communicate with other Users prior to entering into a Service Contract.

8. Records of Compliance

You agree to make and keep all required records. We have no obligation to store, maintain, or provide you with copies of any content or information.

9. Warranty Disclaimer

We provide our Services "as is" and "as available". We make no warranties or representations about the Services.

10. Limitation of Liability

Our liability is limited to the maximum extent.

11. Miscellaneous

In the event of a dispute, the Parties shall endeavor to reach an amicable agreement before any legal action is taken. The terms are governed by French law. ANY DISPUTE ARISING IN CONNECTION WITH THE terms, WHICH IS NOT AMICABLY RESOLVED BETWEEN JOBAMAX AND THE USER, SHALL BE SUBMITTED TO THE EXCLUSIVE JURISDICTION OF THE FRENCH COURTS.

12. Modification of the Terms

Jobamax may modify the Terms at any time. The User will be informed by any means of these modifications before their date of application. Modifications to the Terms are enforceable from the moment of their acceptance by the User. If the User does not wish to continue using the Site in accordance with the updated Terms, he shall close his Account without compensation.


If one or more stipulations of the Terms are declared null and void in application of a law, regulation or following a final decision by a competent court, the other stipulations will retain their full force and scope.


These Terms are available on request at any time and will prevail, where applicable, over any other contradictory document.

13. Termination

Termination of Account

You and Astreva both have the right to terminate your account at any time. You may terminate your account through your account settings on the Astreva platform. Upon termination, you will no longer have access to your account, and any content stored in your account may be deleted.

Immediate Termination

Astreva reserves the right to suspend or terminate your account immediately, without notice, if you:

  1. Breach any terms and conditions of this Agreement or any portion of the Terms of Service;

  2. Provide false or misleading information to Astreva;

  3. Engage in conduct that may cause legal liability for you, other users, or Astreva;

  4. Use the platform for illegal activities.

14. Escrow Instructions

6.1 Escrow Services

Astreva provides escrow services to Users to deliver, hold, and receive payment for a Project, and to pay fees to Astreva ("Escrow Services"). The Escrow Services are intended for business use, and you agree to use the Escrow Services only for business purposes and not for consumer, personal, family, or household purposes.

6.1.1 Escrow Instructions

Astreva will use and release funds deposited in an Escrow Account only in accordance with this Agreement and the applicable Escrow Instructions. Astreva acts merely as an Internet escrow agent. Astreva has fully delivered the Escrow Services to you if Astreva provides the Escrow Services described in this Agreement and the applicable Escrow Instructions. Astreva is only obligated to perform those duties expressly described in this Agreement and any applicable Escrow Instructions.

Fixed-Price Projects: If Users choose fixed-price compensation, then the Users agree that they will be bound by, and Astreva will follow, the Fixed-Price Escrow Instructions.

Escrow Accounts: Astreva will create and maintain an account to hold funds for you—called an Escrow Account—based on your needs. You authorize Astreva to be your escrow agent, which means to hold your funds and to follow your instructions on the funds held in your Escrow Account.

6.2 Client Payments on Service Contracts

Client payments are made according to the terms in the applicable Escrow Instructions. Client payments are automatically authorized for disbursement once the Client approves the Advisor's work.

6.3 Disbursements to Freelancers on Service Contracts

Advisors receive their funds held in escrow according to the terms in the applicable Escrow Instructions. Funds are disbursed after the Client approves the work submitted by the Advisor and after a security period of five days.

Conditions for Being Late or No-Show

Late Arrival:

  • Client: If a Client is late to a scheduled call, the call will still end at the originally scheduled time. No additional compensation or extension of time will be provided.

  • Advisor: If a Advisor is late, the call must still be conducted for the full duration that was initially scheduled. The Client has the option to continue the session beyond the scheduled end time or reschedule the remaining time at a mutually agreed upon date and time.

No-Show:

  • Client: If a Client does not show up for a scheduled call, the Advisor will still be paid for the session as per the agreed terms.

  • Advisor: If a Advisor does not show up for a scheduled call, the Client can file a dispute and request a refund. If the Freelancer does not show up, they will not be paid for the session and may face penalties as per the platform’s policies.

Cancellation Rules

Client Cancellation:

  • More than 48 Hours Before the Session: Clients can cancel the call for free if done at least 48 hours before the scheduled session.

  • Within 48 Hours of the Session: If a Client cancels the call within 48 hours of the scheduled session, a 25% fee of the session price will be charged to compensate the Advisor for the last-minute change. The remaining amount will be refunded to the Client.

Advisor Cancellation:

  • General Rule: Advisors can cancel a session at any time. However, frequent cancellations may affect their standing on the platform.

  • Compensation: If an Advisor cancels a session, the Client will receive a full refund, and the Advisor may face penalties as per the platform's policies.

Rescheduling:

  • Client: Clients can reschedule calls for free if done at least 48 hours before the session. To reschedule, the Client must cancel the meeting and book it for another time.

  • Advisor: Advisors are not allowed to reschedule. If they need to change the time, they must cancel the original session and may face penalties as per the platform's policies.

  1. Contact

If you have any questions about this terms, you can contact us by:

- sending an e-mail to the following address: privacy@astreva.com; or

- sending a letter to the following address: JOBAMAX, 74 Rue Horace-Bertin, 13005, Marseille, France.

Version updated on July 3, 2024.