FAQ

General

Are my personal information safe?

How do I change/reset my password?

How do I close my account?

What should I prepare for the call?

Are there any additional fees for using the platform?

How do I ensure confidentiality during calls?

What should I do if I encounter technical issues during the call?

How do I manage notifications for booked calls and messages?

How do I track my consultation history and payments?

What happens if someone doesn't show/late for a session?

How is payment handled?

Are my personal information safe?

How do I change/reset my password?

How do I close my account?

What should I prepare for the call?

Are there any additional fees for using the platform?

How do I ensure confidentiality during calls?

What should I do if I encounter technical issues during the call?

How do I manage notifications for booked calls and messages?

How do I track my consultation history and payments?

What happens if someone doesn't show/late for a session?

How is payment handled?

Startups

How do I search for an advisor?

How do I pay for the call?

As a startup, Can I reschedule or cancel a call?

How do I rate an advisor after a call?

How do I know if an advisor is qualified?

Can I schedule recurring calls with the same advisor?

What benefits does the platform offer for startups?

Can I receive advice from multiple advisors on the same topic?

What types of startups can benefit from using the platform?

How do I sign up as a startup?

How do I book a call with an advisor?

Can I see reviews or ratings of advisors?

Can I get a refund if the call was unsatisfactory?

How do I search for an advisor?

How do I pay for the call?

As a startup, Can I reschedule or cancel a call?

How do I rate an advisor after a call?

How do I know if an advisor is qualified?

Can I schedule recurring calls with the same advisor?

What benefits does the platform offer for startups?

Can I receive advice from multiple advisors on the same topic?

What types of startups can benefit from using the platform?

How do I sign up as a startup?

How do I book a call with an advisor?

Can I see reviews or ratings of advisors?

Can I get a refund if the call was unsatisfactory?

Advisors

How do I join as an advisor?

How do I withdraw my earnings as an advisor?

How do I become a verified advisor?

How do I update my advisor profile?

As an advisor, What if I need to reschedule or cancel a call?

What if I don't want to accept a meeting?

How do I set my hourly rate as an advisor?

My country isn't listed in payout options. What should I do?

How to rank my profile better on Astreva?

How do I join as an advisor?

How do I withdraw my earnings as an advisor?

How do I become a verified advisor?

How do I update my advisor profile?

As an advisor, What if I need to reschedule or cancel a call?

What if I don't want to accept a meeting?

How do I set my hourly rate as an advisor?

My country isn't listed in payout options. What should I do?

How to rank my profile better on Astreva?